Fares All fares are subject to availability and may change without notice. Fares may not be available on all days or on all flights. Certain fares may only be available for new bookings only and/or must be purchased at jetblue.com. A $20 fee per person applies to fares (not Award Flights) purchased by telephone or at an airport or city ticket office. All fares must be purchased at time of reservation, and are one-way, nonstop (unless otherwise specified), nonrefundable, and nontransferable. Reservations made one week or more prior to a flights scheduled departure may be canceled without penalty up to 24 hours after the reservation is made.
Baggage and Optional Services The first checked bag on JetBlue flights is free (weight and size limits apply, and baggage fees may apply for itineraries including flights marketed or operated by other airlines). Fares do not include $40 second bag fee, fees for oversized, overweight or extra baggage, or other fees for products or services that are sold separately, including, without limitation, pet fees, unaccompanied minor fees, Even More Space seats, in-flight movies, pillows and blankets, or headsets. For baggage fees and other optional services and fees, click here. Please also visit http://www.jetblue.com/travel/baggage/ for additional baggage guidelines and restrictions, including those applicable to carry-on baggage.
Changes and Cancellations Cancellations or changes can be made prior to scheduled departure for $150 per person. A reservation for a flight with a fare of $100 - $149.99 may be changed or canceled for $100 per person. A reservation for a flight with a fare of less than $100 may be changed or canceled for $75 per person. Beginning with reservations made on May 17, 2013, reservations that are changed or cancelled 60 days or more prior to scheduled departure will incur a reduced change/cancel fee of $75 per person (regardless of the fare amount). For changes, there may also be an increase in fare, which must be paid at time of change using a major credit card or, for Award Flights, using TrueBlue points. Cancellations are for a JetBlue travel credit only, which is valid for JetBlue flights one year. For Award Flight cancellations, TrueBlue points will be re-deposited to the Members account. If a reservation is not changed or cancelled prior to scheduled departure, all money associated with the reservation is forfeited. Please note that reservations made one week or more prior to a flights scheduled departure may be canceled without penalty up to 24 hours after the reservation is made. To change or cancel your reservation, visit jetblue.com or call 1-800-JETBLUE (538-2583) in the United States. For a list of international phone numbers please visit http://www.jetblue.com/help/contactus/. Customers with hearing or speech impairments can call our toll-free TTY/TDD telephone number, 1-800-336-5530.
General Terms for Air Travel Air travel on JetBlue is governed by JetBlues Contract of Carriage, a copy of which is available for inspection at all JetBlue ticket counters and at www.jetblue.com/contractofcarriage, and JetBlues International Passenger Rules Tariffs on file with the U.S. Department of Transportation. Please review these documents for travel requirements and restrictions, liability limitations, and baggage rules, and requirements for the travel of minor children. Additionally, JetBlues Passenger Service Plan and Contingency Plan for Lengthy Tarmac Delays also apply to flights operated by JetBlue. Click here for details. For domestic and international travel, passengers must present government-issued photo identification. For international travel, please contact the relevant embassy or consulate for details on travel documentation requirements. It is your responsibility to ensure that you have the required documentation for departure and entry into your destination country. JetBlue reserves the right to deny boarding to passengers without proper documentation and is not responsible for any failure by you to have the required documentation for entry into a foreign country or return into the United States.
It is your responsibility to verify your flight information and follow JetBlues recommended check-in times, which can be found at: http://www.jetblue.com/travel/airports/. Failure to do so may result in the loss of your seat to another passenger and/or denied boarding. Other restrictions apply. See http://www.jetblue.com/legal for details.
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